Microsoft (MSFT) continued its AI push on Wednesday with the debut of an AI-powered version of its Dynamics 365 Field Service platform. The software, which is meant to be used by frontline managers and workers, is designed to speed up response times for things like services and repairs in the field.
The Windows maker says the new offering will speed up everything from work orders to maintenance and installation requests and should help frontline workers by providing real-time troubleshooting…
Read the full article here